George Rios serves as the Director of Operations for Fedcap Rehabilitation Services. George came to Fedcap in 2003 and in the past 19 years, has held numerous leadership positions to include Manager of one of Fedcap’s flagship locations—the Jacob Javits Federal Building at 26 Federal Plaza in New York City. In his current role, George ensures that the 300 staff of Fedcap Rehabilitation, meet and exceed the deliverables of the 100 Federal, State and City contracts they administer. He has also put systems in place to ensure that customers are satisfied with the quality of services provided. George drives every operational aspect of the Total Facilities Management business of Fedcap Rehabilitation and works to build the strength and skills of his leadership team, instituting new innovations to improve the work environment and ensuring that his team is equipped with the necessary tools in order to operate safely.