Title of Position:  Sales Engineer / Pre-Sales – Document Management
Similar position titles: Electronic Document Management (EDM) consultant, Solution Sales Specialist, or Document Imaging Specialist.

About the Job
As a Sales Engineer (Pre-Sales), you will be responsible for identifying and removing any potential problems early on in the sales process by creating detailed specifications. You will also proactively identify and address customers' technical needs and objections, to drive sales. The ideal candidate will be able to demonstrate the ability of implementing creative and cost effective ways to eliminate paper in a document intensive business process for companies of all sizes across industries.

Responsibilities:

• Assist Sales team through preparation and delivery of technical presentations and statements of work by matching specific client business requirements into effective technical solutions - with a focus on the solution 
• Maintain high level knowledge of competitive product lines, especially as it relates to technical strengths and weaknesses of the competitor's products and what strategy should develop to counter 
• Maintain high-level knowledge of all other products/services, competitive product lines, and industry through self-education and company resources 
• Proactively and effectively identify customer needs and overcome objections to proposed solutions 
• Perform technical benefits assessment for customers by gaining detailed understanding of their environment 
• Provide continuous knowledge transfer to the sales force regarding technical aspects and benefits of the solution 
• Support new and existing sales efforts via technical demonstrations and presentations 
• Properly document and provide feedback to sales team 
• Assist in the preparation of responses to RFP's and deliver technical and sales oriented presentations to customer's technical staff and senior management 
• Meet with customers to understand their current technical environment, key business issues, and future benefits that could be realized through advanced document management deployments

• Ensure smooth customer implementations by coordinating installation and implementation 
•  Provide on-site assistance during client implementations 

Technical Requirements 

• Demonstrated proficiency using advanced office software applications and electronic imaging technology and related storage requirements, image and document requirements, metadata, or image enabled databases
• Creating database architectures and security models for electronic imaging projects
• Developing and implementing document imaging management plans 

Working knowledge of - 

• Papervision – Enterprise Document Management software.
• Paperflow – Document scanning software.
• Implementing Document Scanning & Document Management solutions
• Image Silo – Document Management software.
• Cardiff Teleforms – Paper Document Capture and Processing
• Or subject matter expertise in other document management software

Qualifications 

• Associate’s Degree or equivalent. 
• At least four (4) years document imaging, records management, project implementations, or other related work experience 
• Prior experience with federal, state, and municipalities in New York and New Jersey
• Prior experience in a pre-sales role preferred
• Highly desirable: CDIA + (Certified Document Imaging Architect)

Parties interested in applying for this position should contact lritchie@fedcap.org.  Please put the job title in the subject line of the email.

EOE – Equal Opportunity Employer